Order products worth over £350 (ex. VAT) and your Carriage is FREE*

Cotswold Engineering Supplies Online Store – Your one-stop shop for all your Hydraulic, Pneumatic and Engineering Supplies.

Carriage Rates, Delivery and Return Details

 

Information

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New Cheaper Postage Rates!

If you order only a few items we will ship them via Royal Mail First Class Post for £4.00. If the cost of the items is over £25 they will be shipped via courier at our Small Packet Rate of £8.00. Items shipped to England, Wales and Southern Scotland, up to the capacity of a our Small Packet will be charged at £8.00.

Larger items that won't fit into the Small Packet e.g. coils of tubing and other bulky items will be sent in our Standard Packet and will be charged at £12.00.

In practice, if you order a small number of items they will be sent via Royal Mail First Class.

Orders shipped to Scottish Highlands and Islands will cost £14.00, and Orders to Northern Ireland and the Isle of Man will cost £18.00.

Discounts are available on the amount you order, see the product pages for more details.

For orders over £350 carriage is FREE*.

All orders are sent either via Royal Mail First Class Post at your own risk or via courier, which is trackable, and should arrive with you in about 3 days from your dispatch acknowledgement, subject to stock availability If you require the order quicker, i.e. next day, please contact the sales team who will be able to advise you as to the options available and the cost of each option.

The sales team can be contacted during office hours:

Monday to Friday: 8.30am - 5.00pm

Saturday: 9am - 12pm

on this number:

01684 298786

or email them

Click here to view our terms and conditions.

The Returns Policy is for goods purchased on this website.

Please check that the goods you order are suitable for the purpose you intend to use them for as we cannot accept returns for goods that have been used.

All returned goods must be accompanied by our Returns number, which must be obtained by first contacting our sales team either by sending an email to sales@cotswoldengineeringsupplies.co.uk or by phone during office hours on 01684 298786, and if appropriate, they will issue you a Returns number.

All returned goods will not be accepted unless accompanied by the Returns number.

Unwanted goods may be returned for a refund. Please return them in their original condition, unused (with their original packaging), with all labels still attached within 14 days of receipt of your goods by first contacting our sales team for a Returns number. The following items may not be returned:

* personalised items or goods which have been made to a customer’s specification.

* goods that are non stock items.

Please ensure you return the goods to us in their original packaging. Although your statutory rights as a consumer will not be affected, the goods are second hand without the packaging and we may not therefore be able to exchange them voluntarily. You can take the goods out of the packaging to try them out, but don't throw it away and please return it with your goods.

Refunds will be made for the original purchase amount against the original form of tender. Please note that in all cases postage or other return costs will be the customer's responsibility except in the case of damaged, faulty or incorrectly supplied goods.

When returning goods on which you have received a discount or special offer, that discount/offer will no longer apply if you fall below the discount/offer threshold and the refund will be adjusted accordingly. Additionally any free promotional gift issued with an order must also be returned if you are returning those goods.

All returned goods must be accompanied by our returns number, which must be obtained by first contacting us either by sending an email to enquiries@cotswoldengineeringsupplies.co.uk or by phone during office hours on 01684 298786.

None of the above terms affect your statutory rights or your rights under the Consumer Protection (Distance Selling) Regulations when goods are faulty or incorrectly supplied. In the unlikely event of this being the case please return the goods to us.

The sales team can be contacted during office hours:

Monday to Friday: 8.30am - 5.00pm

Saturday: 9am - 12pm

on this number:

01684 298786

or email them

Click here to view our terms and conditions.

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01684 298786

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